Shipping & Delivery
Shipping & Delivery Policy
Skycom Global Limited
Effective Date: 01-04-2025
We aim to deliver beautiful home decor to your doorstep quickly and safely. Please read below for full details on our shipping process, delivery times, and related info.
🌏 Where We Ship
We currently ship Australia-wide, including metropolitan, regional, and rural areas.
International shipping is not available at this time.
⏱ Estimated Delivery Times
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Standard Delivery: 5–10 business days
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Remote areas may experience slightly longer shipping times.
We aim to dispatch orders within 1–3 business days after payment confirmation. Please allow additional time during peak periods or public holidays.
💲 Shipping Costs
Shipping fees are calculated at checkout and depend on the size, weight, and destination of your order.
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Orders over [insert threshold if applicable, e.g. "$100"] may qualify for free shipping.
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Final shipping costs will be shown before you complete your order.
📦 Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number so you can follow your delivery in real time.
If you haven’t received your tracking info within a few days of ordering, please contact us at 📧 info@skycomgloballtd.com.
❗ Delays & Disruptions
While we do our best to deliver on time, delays may occur due to factors beyond our control, such as:
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Weather disruptions
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Courier delays
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Customs inspections (for stock entering Australia)
We are not liable for any loss or damage resulting from delivery delays, but we will always help track and resolve any issues.
📬 Missed Delivery
If no one is available to receive the delivery, your parcel may be:
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Left in a safe place (if selected),
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Taken to the nearest post office or depot for collection.
If you have questions or special delivery instructions, please email us at info@skycomgloballtd.com before placing your order.